Ordering

 

All corporate orders must be made via email - kiaora@thekohacollective.co.nz.

 

Corporate orders are not confirmed until an email and/or order confirmation is provided, and a GST invoice is issued.

 

Minimum Time Requirements

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Please note all corporate orders require a minimum order period of two to four weeks, from order to delivery date*.

 

Customised items such as wooden chopping boards, bottle openers, plants and merchandise may require four to eight weeks*.

 

These timeframes will be confirmed with you upon confirmation of your corporate order.

 

Please contact us on kiaora@thekohacollective.co.nz if you require an earlier delivery date.

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We are more than happy to assist and are always able to offer suitable alternatives or solutions from our large range of options, that may best suit your needs.

 

*Minimum order times may vary depending on busy holiday periods like Kirihimete (Christmas)

and Matariki (Māori New Year).

 

Corporate Order Payment Terms

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All quoted prices are in New Zealand Dollars (NZD) and are exclusive of GST and shipping.

 

All corporate orders are issued with a GST invoice.

 

Invoice payments are to be made via bank transfer, to the provided bank account shown on the GST invoice.

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Upon confirmation of your order, a deposit of 20% is required to secure your booking.

This deposit amount is nonrefundable.

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All corporate orders must be paid in full prior to shipping.

 

For immediate orders, full payment is required prior to shipping.

 

For future orders, the remainder of your invoice will be due on the 20th of the month prior to your shipping date i.e. 20th of November for December Kirihimete Orders.

 

Please let us know if you have any pātai (questions) in relation to our corporate terms and conditions, we are always happy to discuss or find a suitable option, that may suit your needs.

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Shipping

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All quotes provided are exclusive of shipping.

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Shipping will be provided upon confirmation of  your order and shown in your GST tax invoice.

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Please note, we cannot take responsibility if an item is undeliverable due to an incorrect address provided to us during confirmation of your order.

 

If your gift is accepted at the wrong address entered at checkout, this item is unable to be replaced or refunded.

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Should you be aware an incorrect address has been provided, please let us know immediately, as we may be able to redirect your gift to the correct address.

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All gift boxes are sent via courier and require signature on delivery. 

 

Should your recipient not be present, a card to call will be left and the gift box taken to the recipients local Nz Post depot for collection. If the gift box is not collected within two weeks the gift box will be returned to us, to rearrange delivery. 

 

If the gift is returned to us, we will contact you to provide the correct address.

Please be aware that a redelivery fee may apply.

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